Privacy Notice

Version published: 2.0

Date published: Jan 16, 2025

 

INTRODUCTION

This page informs you of our policies regarding the collection, use, and disclosure of Personal Data when you use our Service and the choices you have associated with that data.

Your trust in us is highly valued, and we are grateful for your decision to share your data with us. As a responsible business, safeguarding your data is our utmost priority. Our goal is to maintain your trust, and to achieve this, we take all necessary and reasonable measures to protect any Personal Data you provide to us.

 

CONTENT

  • Definitions
  • About us
  • Data collection and use
  • Purposes and legal bases
  • Automated processing and profiling
  • Retention period
  • Security
  • Sharing personal data with third parties
  • International transfer
  • Your rights
  • Children's privacy
  • Cookies
  • Links to other sites
  • Changes to privacy notice

 

DEFINITIONS

  • Data Controller –the natural or legal person who determines the purposes for which and the manner in which Personal Data is, or is to be, processed. For the purpose of this Privacy Notice, we are a Data Controller of your Personal Data.
  • Personal Data –any information that relates to an identified or identifiable individual.
  • European Economic Area (“EEA”)–the member states of the European Union and three additional countries, namely Iceland, Liechtenstein, and Norway.
  • Data Subject – any living individual who is using our Service and provides us with the Personal Data.

 

ABOUT US

The Website is owned and operated by two controllers:

·       Invicta Networks (License 8048/JAZ2012-009) N.V., address: Heelsumstraat 51, E-Commerce Park, Curaçao, P.O. Box 422, Registration number: 123787; and

·       Brivio Limited, the company incorporated in the Republic of Cyprus, with its registered number HE 315596, with its registered address at Office 102, 12A Lekorpouzier, Limassol, Cyprus.

These two controllers shall hereinafter be referred to as the "Company", "We", "Us", "Our".
You can contact us for any issue relating to data processing via e-mail
[email protected].

 

DATA COLLECTION AND USE

We may process the following personal data categories:

Contact data. When you communicate with us via the interface of the Website or via available contact details, you provide us with the following data: name, surname, postal address/email address/phone number; any information you provide us during our communication as well as history of communication, which includes the record of audio calls with us (for example, when you communicate via audio with our Support team etc.)

Account data. When you create an account on the Website, you provide us, in addition to your Contact data, with the following: date of birth, gender, information about coupons you have activated; username (if applicable), Skype account; any additional data you voluntarily provide.

Newsletter consent data. We collect the data on whether have you consented to receive our Newsletter.

Referral data. We collect the data about your referral (referral user or the referral affiliate).

Bets data. These data include information about bets you have made and on what outcomes, games you have played and the total amount of winnings and losses and similar information.

Verification data. During the verification process you will be required to provide us with the following data: a copy or a photo of your identification document, payment instrument or other evidence that you are a holder of a payment instrument used or intended to be used for making transactions; a photo of you; utility or phone bills, confirmation of the source of your wealth and your funds; record of your video calls/audio-calls with the Website`s administration (if verification is made via audio/video call).

Payment data. The Website uses SSL encryption that ensures the confidentiality of your information in the transmission of data. The payment operations are carried out entirely through the secure server of the payment gateway. However, we may store your deposit and withdrawal history and the limited payment information (for example, the last four digits of your credit card, bank issuer, etc.).

Loyalty Program data. For the frequenters of the Website, we created our Loyalty Program. It means that we create data about the participation of the user within this Program. These data include: your points earned, level, cashback amount and any data which may be processed within the Loyalty Program.

Bonus data. We process the data about your use of the bonuses within the Bonus Program. These data include, but not limited to information about the bonus balance.

Automatically collected data. When you use the Services some data are collected automatically. Such data include the following: total time you spend on the Website, internal links were clicked (based on the URL of the next pageview), your IP address and user agent string (which browser is being used, what version, and on which operating system).

Cookie data. Cookies may collect data that fall within the definition of “personal data”. To find more information about the use of cookies, please, follow our Cookie Notice.

To ensure the security of your account and to verify your identity, we use third-party identity verification services such as Face ID and Touch ID provided by your device manufacturer (e.g., Apple, Android). These biometric authentication methods allow you to log in securely without the need for passwords. Please note that your biometric data (e.g., facial recognition or fingerprint information) is processed solely on your device, and we do not access, store, or process this biometric data. Only the authentication result (success or failure) is shared with us to enable secure access to our Services. For information on how your biometric data is collected, processed, and stored by your device’s operating system, please refer to the relevant privacy policies of:

§  Apple's Privacy Policy;

§  Google's Privacy Policy.

 

PURPOSES AND LEGAL BASES

Purpose

Description

Legal basis

Providing our Services

We process your Personal Data to operate and administer our Service.

Necessary for the performance of a contract and our legitimate interest in providing online content to our customers and prospective customers regarding our Service.

Maintaining our security

We process your Personal Data  for the purposes of maintaining own security, including investigating, detecting and preventing suspicious activity and fraud.

Our legitimate interest in promoting the safety and security generally and to protect our rights and the rights of others.

Handling contacts and user support requests

We process your Personal Data, if you fill out a “Get in touch” web form or request user support, or if you contact us by other means.

Necessary for the performance of a contract or our legitimate interest in fulfilling your requests and communicating with you.

Improving our Service and conducting marketing activities

We collect your Personal Data in order to market our Service, in particular to notify you of news and updates related to our business, and perform market analysis/research.

Consent (if required under applicable law) and legitimate interest (for instance, to create promotions you may be interested in).

 

AUTOMATED PROCESSING AND PROFILING

We do not use automated processing and profiling which produces legal effects concerning you or similarly significantly affects you.

 

RETENTION PERIOD

For the data of our users who possess an account on the Website: 6 (six) years starting from the date you closed your account on the Website and our contract with you is terminated. Please read more about the storage of your personal data in our FAQ on data retention.

 

SECURITY

We use reasonable measures to help protect data from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Furthermore, we restrict access to your Personal Data to authorized personnel, agents, contractors, and relevant third parties who have a legitimate business requirement to access such information. They are obligated to process your Personal Data solely based on our instructions and are bound by confidentiality obligations.

 

SHARING OF PERSONAL DATA WITH THIRD PARTIES

Our subcontractors, affiliated companies and other entities. The Website and Services provided via the Website are maintained and provided by a large number of people who may be employed either by the Company or by any of our affiliated companies, subcontractors, and other establishments. This means that your data may be shared with them. Please note that all these transfers are secured by proper data transfer agreements which oblige these recipients to process your data in accordance with this Policy and with the data protection legislation to which the Company is subject. We engage service providers for the following services:

  • Hosting the Website and data;
  • Marketing services;
  • IT services and security services;
  • Customer support software service providers;
  • Payment service providers;
  • KYC, anti-fraud, and anti-money laundering services;
  • Games providers;
  • Audit, legal and compliance services.

Data centre(s) which make the Website available. The Website and the Services provided via the Website are placed on the Server which belongs to the third party. From this follows that your data will be shared with them. Please note that your data are stored only in encrypted form, which makes it impossible to decrypt your data without decryption keys.

Financial institutions: banks, payment services providers, payment systems/gateways and other similar entities. Your transactions for the Services provided via the Website are processed by the third-party financial institution(s). This means that your data will be shared with them to process your transactions and perform their legal and regulatory obligations.

Сourier companies. If you win any physical winning(s) or prize(s), your data will be shared with a courier company that will be engaged in the process of delivery of a winning or a prize to you.

Accreditation bodies, auditors. When the Company passes an independent audit, the data concerning you may be shared with the auditor. All these bodies or auditors are legally obliged to handle your data in accordance with this Policy and applicable legislation.

Analytics. We use data analytics services to measure and understand our audience, tailor our marketing services, improve Website experience. This includes Google Analytics and Hotjar.

Google Analytics. The Website uses Google Analytics, a web analytics service. It is operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses previously mentioned "cookies". The information generated by the cookie about your use of the Website is usually transmitted to a Google server in the USA and stored there. Google Analytics Opt-out Browser Add-on provides visitors and users with the ability to prevent their data from being collected and used by Google Analytics. To install Google Analytics Opt-out Browser Add-on, follow this link: https://tools.google.com/dlpage/gaoptout?hl=en.

Cloudflare, Inc. The Company uses the services, provided by Cloudflare, Inc. 101 Townsend St, San Francisco, CA 94107 USA. Сloudflare provides web optimization and security services that the Company uses to improve and protect the Website, including a reverse proxy, pass-through security service. Cloudflare may collect the log data from the visitors of the Website. Additionally, the Company deployed Cloudflare`s cookie file for security purposes (see Cookies Policy to find out more). To find out more about the processing of the data by Cloudflare, please follow https://www.cloudflare.com/privacypolicy.

Hotjar. Hotjar (registered place of business: Hotjar Ltd, Level 2 St Julians Business Centre, 3, Elia Zammit Street St Julians STJ 1000, Malta) is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, etc.) and this enables us to maintain, and improve our Website. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular a device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our Website). Hotjar stores this information in a pseudonymized user profile. If you want to opt-out from the processing of the data concerning you by Hotjar, please, follow Hotjar`s Opt-out Webpage via the link https://www.hotjar.com/legal/compliance/opt-out.

 

INTERNATIONAL TRANSFER

We can globally store, access, and facilitate the transfer of Personal Data. We assess international data transfers and implement appropriate measures to safeguard your Personal Data in compliance with the principles defined in this Privacy Notice.

Measure

Description

Adequacy decision

If your Personal Data is transferred to countries outside the European Economic Area (“EEA”), we ensure the recipient country has received an adequacy decision from the European Commission. For more information about adequacy decisions, click here.

Appropriate safeguards

To transfer personal data to recipients lacking an adequacy decision, we may utilize standard contractual clauses that have been approved by the European Commission or other legally recognized transfer mechanisms. For more information about standard contractual clauses, click here.

 

YOUR RIGHTS

In certain circumstances, you have the following data protection rights:

  • Your right to access. You have the right to ask us for copies of your Personal Data.
  • Your right to rectification. You have the right to have your data rectified if that data is inaccurate or incomplete.
  • Your right to erasure. You can request deletion of your Personal Data.
  • Your right to object. You have the right to object to our processing of your Personal Data.
  • Your right to restriction. You have the right to request that we restrict the processing of your Personal Data.
  • Your right to data portability. You have the right to be provided with a copy of the data we have on you in a structured, machine-readable and commonly used format.
  • Your right to lodge a complaint. You have the right to lodge a complaint with a supervisory authority if you believe that we have not complied with applicable data protection laws.

In order to exercise any of these rights, please contact us using the following email address: [email protected].

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18. We do not knowingly collect Personal Data from anyone under the age of 18.

 

COOKIES

Cookies are files with small amount of data which are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

Types of Cookies we may use:

Cookie category

Description

Lawful bases

Necessary cookies

These cookies are necessary for allowing users to navigate around our website and access features.

Necessary for the performance of a contract

Functional cookies

These cookies allow the website to offer enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have included on our pages. If you do not allow these cookies, some or all of these services may not work properly.

Consent (if required under applicable law)

 Marketing cookies

These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertisements as well as help measure the effectiveness of an advertising campaign.

Consent (if required under applicable law)

Performance cookies

To provide functionality to the website and help us deliver our Services.

Consent (if required under applicable law)

 

Here is a list of links which will help you to understand how to manage your cookies preferences:

 

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy notice of every site you visit.

 

CHANGES TO THE PRIVACY NOTICE

We may update this Privacy Notice from time to time. When we update the Privacy Notice, we will revise the “Date published” above and post the new Privacy Notice.  We recommend that you review the Privacy Notice each time you visit the Service to stay informed of our privacy practices.



reportservice pixel image